Configuring Alerts

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1. First of all, go to “Alerts” menu.

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2. In order to create a new Alert, click on "New Alert". 

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The EM Platform allows creating five alerts types: “Threshold alert”, “No data alert”, “Load excess”, “Reactive excess” and "Cost Alert".

- No data alert: if the system detects data missing, we will receive an alert. 
Threshold alert: alert under a specific condition.
- Load excess: this alert will alert (or report) you if your facility is exceeding contracted Load for a tariff time band.
- Reactive excess: this alert will alert (or report) you if your facility is consuming too much reactive energy according to contract configuration for receiving penalties in your invoice.
- Cost alertthis alert will report you if your facility is exceeding a price value that you have indicated. 
- Tunnel Alert:  detects when one of our devices is out of a specific range of values, simulating a tunnel. The alert will notify us when we exceed a margin for above or below. 

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3. Select the alert which you want to configure and click "Next". 
4. Simply, you will have to fill the blanks corresponding to each alert such as:

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Notifications can be received at the EM Platform, by e-mail or SMS to one or more users, such as maintenance staff.

5. If you want to edit an alert. you have to select it and click on "Configure"

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6. If you want to remove an alert, select it and click on the "bin" sign near its name.

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