In this article you will learn how we measure how much you use our platform, what types of measures we use and why. All in all, you will understand the impact of your platform usage.
- Introduction
- And which datapoints are billable (paid for)?
- How do I know my billable datapoints?
- Increase datapoints in my account
Introduction
Firstly, it's important to undertand what is a datapoint (DP): Datapoints represent the variables that are monitored and inserted into the platform. One sensor may include multiple datapoints, each of them representing a distinct parameter.
A single datapoint might have associated multiple nature parameters - meaning resolutions (raw and 15 minutes or 30 minutes...) and operations (delta, avg....) over a single variable.
Ex.: A device that measures active energy, reactive energy and power (each variable with multiple frequencies and operations) has 3 datapoints.
Which datapoints are billable (paid for)?
In general the billable datapoints are the ones that need to be stored in the platform's memory.
In particular:
How do I know my billable datapoints?
If you want to know how many datapoints we are monitoring, follow these steps:
- Access with a SuperAdmin user to your account.
- Navigate to Organisation Management, where you can access through the user icon, and the Accounts section will be displayed.
- Under the Accounts menu, you will see the details of all your accounts including the license, creation date, expiration date... In this menu is where you will be able to find how many datapoints you have contracted and are currently in use. Just click on the number you can find on the "Used Datapoints" column.
- Then, we can see how many datapoints are in use and which ones are billable, divided per datasource.
- Access the desired account.
- Navigate to the account Settings.
- Select the Datasources section.
- Once you've found the datasource where the device is sending the data, select it and go to the devices screen by click on the devices option on the top menu.
Here we can accept and reject devices or select which datapoints are we going to need. For further information, click on the following link.
Increase datapoints in my account
If what you need is to have more datapoints, you'll have to go to Organisation Management from your icon on the top right of the screen.
A list with all your accounts will appear. When the mouse is near the three dots, a menu will pop up, select the Edit datapoints option:
It will lead you to a page like this one:
Here you can choose how many extra DPs you want.
If you have an automatic licence, the price of these DP will appear, they will be added at the time you do the update and they will be billed from that moment.
If you have a manual licence, you will need to notify support.energy@spacewell.com to accept that update. The price per DP is the same that you had in your last bill.
Learn more about how to upgrade your account here.