If you want to add a new user on your account that has never been created on the platform then you must create the user.
Note that to add users to the accounts you must have SuperAdmin (SuperUser) or admin permissions.
In order to create a new user follow these steps:
- Login to the platform.
- In the main window choose "Settings" as you can see on the following window.
- Choose "Users". In order to create a new user, select "Create new user":
- Configure the new user according to your preferences. Give the appropriate permissions according to the table of user roles. You just have to fill the following parameters and click "Create user".
(*) IMPORTANT NOTE: Please make sure the users' email addresses are created without capital letters. Emails are case sensitive in the EMS platform, this is, because the platform does distinguish between normal and capital letters in emails created).